FAQ

How do I make a provisional booking?

  • Complete our enquiry form with as much information as possible and we will get back to you within 24 hours.

Can I visit the retreat before we make a booking?

  • Absolutely, we always encourage this approach. Please contact us to arrange a visit.

Can I make a provisional booking?

  • Of Course, we understand booking your holiday and doggy holiday is tricky. We will hold your Retreat spot for 48 hours.

How much do you charge?

  • Day care is charged at £25.

  • All guests are charged at £35 for an overnight stay.

How secure is the retreat?

  • Our garden is fully enclosed with 6ft fencing

Do you only board Sighthounds?

  • We are a small boarding home specialising in Sighthounds, this does include Lurchers of all shapes and sizes! Please contact us if you are unsure.

When will I need to pay for my booking?

  • We take 20% on confirmation of booking to secure your required dates (sorry this is non-refundable if you cancel) and the outstanding balance a week before your stay with us.

What happens if I need to cancel my booking?

  • Cancelling within 14 days of check-in – 100% of the fee is payable. This will be charged to the credit/debit card you used to pay your deposit.

  • Cancelling within one month of check-in 50% of the fee is payable. This will be charged to the credit/debit card you used to pay your deposit.

  • Cancelling at any other time – 20% (your deposit) is payable.

Are all dogs suitable for Home boarding?

Unfortunately, not all dogs are suited to home boarding. Our home boarding service is only suitable for friendly, family pets. We are happy to accept your pet as long as they are well behaved, non-destructive, non-aggressive and have a calm and gentle nature. We want your dog to be happy for the duration of its stay.

Will you let my dog off the lead?

We all know how chilled Sighthounds are, but that can all change at a glimpse of a squirrel! For your dog’s safety and your peace of mind, they will be walked on the lead. If you would like your dog to have safe, off the lead play in a large enclosure, please let as know. This can be arranged for an additional fee.

Does my dog need to be wormed and treated for flea prevention?

Yes, for the same reasons that vaccinations are important. Your dog will be in contact with other dogs. It is your responsibility to ensure your pet is free of fleas.

Do you take dogs on Medication?

We are happy to board dogs on medication. Please ensure that you provide enough medicine for the duration of your dog’s stay (plus a little extra in case you are delayed).

Does my dog need to be vaccinated?

Yes. Your dog will be in contact with our dog and other guest that are staying with us. For general wellbeing, it is important that your dog should always have its annual vaccinations to protect against infections and disease. It is also a requirement of our Home Boarding licence.

Are You Certified in Canine First Aid?

Yes! Here is our certificate - HERE